This policy explains how refund requests, duplicate payments, technical issues, and support concerns are handled at Editora Academy.
By purchasing products from editoraacademy.in, you acknowledge and agree to the following Refund Policy. Please read this carefully before making a purchase.
All products sold on editoraacademy.in are digital products delivered instantly upon successful payment. Due to the nature of digital goods — which can be accessed, downloaded, and used immediately — we maintain a strict no-refund policy once access has been delivered.
By completing a purchase, you agree that:
We consider refund requests only under the following specific circumstances:
If your account was charged more than once for the same order due to a payment gateway error, we will verify the transaction and process a full refund for the duplicate charge within 7–10 business days of confirmation.
If payment was successfully deducted but you did not receive access to the product due to a technical issue, please contact us within 48 hours of purchase. We will first attempt to resolve the delivery issue. If unresolved within a reasonable timeframe, a refund may be processed.
If a payment was deducted from your account but the order was not confirmed due to a Razorpay processing error, please share your transaction ID with our support team. We will investigate and process a refund if the error is verified.
The following are not eligible for refunds under any circumstance:
If you believe your request qualifies under the exceptions listed above, please contact us with the following information:
If a refund is approved, the amount will be credited back to your original payment method (UPI, debit card, credit card, or net banking) within 7–10 business days, depending on your bank or payment provider.
Razorpay processing timelines may vary. We are not responsible for delays caused by your bank or payment provider after the refund has been initiated from our end.
Editora Academy reserves the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting to this page. Continued use of our products after changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.